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3 hours ago by hawski

I really like Thom Holwerda's from OSnews take on the article. Especially the "glorified toaster makers" part.

https://www.osnews.com/story/133436/microsoft-and-apple-wage...

> What’s good enough for the car industry, is more than good enough for these glorified toaster makers. Cars are basically murder weapons we kind of screwed ourselves into being reliant on, but Apple and Microsoft make complicated toasters that you need to really screw up in order to hurt anyone with. Computer and device makers must be forced to make parts and schematics available to any independent repair shop, just like car makers have to do.

> So many perfectly capable devices end up in dangerous, toxic landfills in 3rd world countries simply because Apple, Microsoft, and other toaster makers want to increase their bottom line. It’s disgusting behaviour, especially with how sanctimonious they are about protecting the environment and hugging baby seals.

20 minutes ago by daveslash

Love this take on it. That said, there's a California State Bill SB-605 "Medical Device Right to Repair Act" that's going through the motions at the moment. Medical devices are not "basically murder weapons we kind of screwed ourselves into being reliant on". I'd like to hear what peoples' take on Medical Devices is?

2 hours ago by scrutinizer80

This is wonderfully accurate. :)

2 hours ago by ible

Other issues aside, "A is just a complicated B, so apply the same rules to A as B" is not a formula for good decision making.

It's a common way to make bad mistakes though.

14 minutes ago by faeriechangling

That's a terrible and misleading paraphrase of the above post, whose main point was contrasting the extreme risks inherent to auto repair to the mundane risks of computer repair. Which makes some specific arguments brought up against right to repair like battery replacement being too dangerous for independents/end users seem unconvincing. Perticularly because vehicles themselves have dangerous batteries.

Here's one allegation of that argument being brought up by Apple:

https://www.forbes.com/sites/ewanspence/2019/05/01/apple-iph...

2 hours ago by ClumsyPilot

The OP has a spesific and accurate statement about danger to life and limb. A generic sounbyte does not make a convincing counterpoint

an hour ago by j1elo

However IMO this is a case of "A is much more complex and dangerous than B, so there is no reason to have B driven by more secretive and restrictive standards than those applied to A"

2 hours ago by labster

A Rectangle is just a complicated Square, so let’s just subclass. That should work out okay.

https://en.m.wikipedia.org/wiki/Circle–ellipse_problem

2 hours ago by least

My main complaint against right-to-repair laws is mostly to the extent that some people push for. I am not against manufacturers being forced to provide things like schematics or parts to third party repair shops. I don't think that companies like Apple should be able to decide who is allowed to or not allowed to access parts to repair their devices. I also don't think that Apple should place DRM on its parts to check in the software whether or not what is being used is a genuine part or not. A part is either within spec to work correctly or it's not.

I am, however, against the idea of companies being forced to design products around being easily repairable. If a company wants to make a super thin device with basically no easy way to take it apart, that's their prerogative. If a company wants to solder on components to the device like RAM or the storage or the cpu or gpu, that's their prerogative. There are tradeoffs to both approaches to designing the products and you'll find in many markets you will absolutely find many options on the market to suit your own needs or wants. The government doesn't need to be involved in this respect.

2 hours ago by nrp

The repairability index that France rolled out this year is great in that regard. Sellers of certain types of devices including smartphones and laptops are required to post a repairability score for the product prominently next to the price tag. This highlights to consumers which products are designed to be usable for longer through repair and upgrade and which aren’t, even if they otherwise look and function similarly.

2 hours ago by 908B64B197

That's a good approach. What would be even more interesting is to evaluate how reliable parts are. Spinning hard drives were often the first thing to fail for instance, due to the mechanical stress. Same thing for ports.

Soldered-on RAM and flash, while almost impossible to upgrade, is way more reliable. No vibrations means way less mechanical stress.

37 minutes ago by ChuckNorris89

Flash doesn't fail due to mechanical stress, it fails due to wear cycles which are limited in every case. In every PC or laptop I can replace the flash storge except in the newer devices of the famous fruity manufacturer.

And RAM may be reliable but when it's replaceable it means I can upgrade it and use the device for longer instead of having to buy a new device.

an hour ago by simion314

>Soldered-on RAM and flash, while almost impossible to upgrade, is way more reliable.

It depends, software bugs or different workflow cam cause your storage or battery to fail faster, then you need to throw away the entire device because things are impossible or expensive to repair.

an hour ago by undefined

[deleted]

an hour ago by gerash

I haven't seen the repairability index yet it sounds very arbitrary and prone to be gamed.

There is no need to micro manage how a device manufacturer designs their products as long as they offset the pollution they create by either paying the local governments to dig more landfills or recycle their own products or send it over to someone who can recycle.

There are still open problems on how to measure the pollution but it's a more flexible approach than a repairability score.

39 minutes ago by lolinder

Paying for more landfills hardly offsets the pollution from a smartphone. Recycling might be better, but my understanding is that the worst damage is done in the mining/refining/manufacturing, not in the final home in a landfill.

2 hours ago by ClumsyPilot

I have a proposal: if the company sells some urepairable, unrecycleable and toxic piece of shit, then the customer/landfill/the government will post the e-waste to their head office and they are responsible for storing it untill the end of time.

That will get incentives in the right place.

an hour ago by vondur

Here in California, these items have a E-waste fee you pay in the initial purchase. It's supposed to cover the disposal of the item once it's broken/discarded. I have no idea how many people actually dispose of them correctly. Where I work, we work with a company who retrieves these items. Once again, I have no idea what happens after they pick up the devices...

2 hours ago by endemic

How is this different than saying ā€œif a company wants to make bad environmental decisions, that’s their prerogativeā€? Sometimes the government needs to get involved to prevent short-sighted behavior.

2 hours ago by verall

Because of the layer of indirection, and potential for missed out innovation. Yes, nonrepairable devices are worse for the environment, but we had early poorly-repairable ultrabooks that helped create a market space for later more-repairable ultrabooks.

I think most people just want to ban the worst anti-repair actions, like trying to disable the device in the event of repair attempts or preventing the use of otherwise compatible 3rd-party hardware with key signatures or proprietary authentication mechanisms.

2 hours ago by hervature

It's different because they are recognizing that the issue isn't binary. It' not "bad for the environment" vs "good for the environment". It's recognizing there is a gradient of solutions ranging from "slowly increasing car efficiencies over time to allow for change" and "outright banning fossil fuels starting tomorrow". It's recognizing that "repairability" isn't the only thing to be optimized for.

2 hours ago by saurik

...but the other thing being optimized for is "thinness"? As a society, you are saying sometimes we should just accept that things will be bad for the environment, maybe even horribly so and at a massive scale... because, otherwise, they can't be thin enough?

an hour ago by Renaud

Manufacturers are not penalised for their technical choices. Making a thinner system seems like a great innovation but society at large pays for that product being non-repairable.

If you want corporations to have free reign on being able to innovate, there has to be some counter-incentive to force them to find innovative solutions around lengthning the life of of the product and its ability to be repaired and recycled.

As it stands today, bad press is the only incentive and its effect is easily mitigated by marketing and lobbying.

It needs to hurt. Innovation is born out of a need to improve. Making manufacturers responsible for their decisions is a way to balance their incentives.

3 hours ago by formerly_proven

Reduce reuse recycle is fundamentally against the business model of BigCorpos. Of course they will fight tooth and nail against legislation that impinges on their business model [1]. It goes to show how good Apple's PR department is that people view them as an eco-oriented company (hint: they're literally in the "producing consumer e-waste market"). But I mean people these days also think Microsoft are open-source friendly good guys, sooooo

[1] Besides enabling reduce and reuse, right to repair also goes directly the business interests of these companies, because 3rd party repair shops exist under RTR instead of 100 % of the repair revenue going to their franchises or them directly.

2 hours ago by com2kid

As someone who used to work in consumer electronics, I don't think HN readers understand exactly how harsh tech reviewers come down on devices that aren't as thin as possible. Add an extra millimeter and all of a sudden "tech companies yet again don't understand female audiences as they make yet another monstrously huge device that only men can use." or "this new version is unbelievably thick, and is another failure compared to Apple's amazing version" where Apple's version is 1 or 2 mm thinner.

Laptops, same thing. Even here on HN I've seen multiple people talk about how the only reason they can even carry a laptop at all is because Apple's newest whatever is so amazingly thin and how even a single extra ounce would make the laptop completely unusable.

So manufacturers have a choice. Glue everything together and make it unrepairable, or get dragged through the mud by reviewers and tech enthusiasts.

2 hours ago by tweetle_beetle

> I don't think HN readers understand exactly how harsh tech reviewers come down on devices that aren't as thin as possible.

I don't think it's reviewers being harsh in their judgements independently so much as most press of that kind has a symbiotic relationship with manufacturers. They need new products with new USPs, however trivial, to feature to justify their existence. More product updates mean more marketing, a faster purchase cycle, more decisions for consumers to make and therefore more interest in reviews.

2 hours ago by com2kid

Having sat in on meetings where mechanical engineers reported the results of working massive overtime to shave each fraction of a millimeter off, I am confident in saying that the relationship tends to resemble an abusive one. (FWIW this was wearables, not phones)

To be fair, as a customer, thin and light weight is nice, and given the choice between a phone with a replaceable battery and one that is more mainstream, well, my One Plus doesn't have a replaceable battery.

Motorola tried making cashing in on pent up demand for Android phones with batteries that could be swapped out. It didn't work out too well for them.

34 minutes ago by kiba

The problem is not the thinness of devices, but the fact that manufacturers go out of their way to make these devices harder to repair.

They include things like special screw, limiting sales of parts, and serializing parts so you can't use replacement parts to repair another.

The fact that certain devices or parts requiring specialist tool is a non-issue.

an hour ago by techrat

When Apple based their keynotes on how this device is "xxx THIN" instead of "xxx THICK"... that really pushed the god-awful trend of making devices thinner at all costs when I never had a problem pocketing my smart phone or bagging my netbook before Apple declared all others to be too thick. I miss having laptops I could actually easily work on and know that it wasn't going to hit thermal throttling due to the lack of fans or proper sized heatsinks.

In the end, people started paying more for things that were built more cheaply. Thinness from Apple wasn't about being sleek and sexy, it was about reducing material costs first and foremost. Surprised that part of it all was completely missed by reviewers. I still think they went too easy on Apple with regards to the iPhone 6 bendgate issue. It, at most, was "oh no, it bends..." and not "What the shit, Apple? You're reducing the aluminum to such thin layers that it's no longer structurally supportive?!"

And what do we see now? Soldered in back glass pieces. Not glued. *SOLDERED.* Environmentally friendly, my ass.

an hour ago by simion314

> I don't think HN readers understand exactly how harsh tech reviewers come down on devices that aren't as thin as possible.

Are you sure that you are the one that "understand" ? It is as possible that reviewers get paid (with money or products) to push for thinness, mega pixels or other numbers so consumers would buy the newest and most expensive versions.

3 hours ago by skohan

I don't see how this is not blatantly in violation of anti-trust laws. It seems to me it is clearly harming the best interest of the consumer to have less choice and more expensive repair options due to lack of RTR.

I say this as someone who would still use Apple licenced repair shops. The standard of service quality is high, and the results are dependable and consistent. Why is it not enough to compete on quality, and why do they have to behave in an anti-competitive manner?

3 hours ago by holmesworcester

One note: the article misses the connection between this and the current lawsuit between Epic and Apple. These companies are opposing right-to-repair in part because it undermines the ability to maintain control over what software people run on their devices, and where they install software from.

3 hours ago by holmesworcester

Also, I live in a state (Massachusetts) that has passed two right-to-repair laws via ballot initiative.

Both passed over intense opposition from the auto industry; almost all advertising in the lead up to the vote was in opposition.

But it passed in both cases because... it's common sense. If you buy a product, it's yours and you should be able to do what you want with it, whether that means modifying the hardware or running whatever software you want.

3 hours ago by matheusmoreira

> But it passed in both cases because... it's common sense.

Yeah. I don't even understand why we have to argue in favor of stuff like this. Somehow we ended up living in such a fucked up world where the things we purchase don't actually belong to us and we actually have to fight tooth and nail to make it sane again.

3 hours ago by oneplane

I suppose there are differences here, for example the root-of-trust of a car still isn't accessible to you; you can't run your own ECU firmware unless you jailbreak your ECU. Luckily, that is generally not the main 'feature' of the car, and for most people a car isn't a brain-extension with private and personal aspects.

Keep in mind that this doesn't mean you shouldn't own or repair your stuff, but there are significant differences between products, and those differences aren't always clear.

3 hours ago by 3GuardLineups

inb4 all the Apple shills who will claim they only ever want a product in a completely sandboxed environment where the device manufacturer holds their hand every step of the way

3 hours ago by katbyte

I live Apple and I want them to verify hardware, but I also want to ability to go ā€œyes I k know this isn’t an apple screen/battery or said display has changed - use it anyways or register itā€

17 minutes ago by Aunche

The boring truth is that American consumers simply don't care about repairing their electronic devices. They're too rich and labor is too expensive here. You would have no problem with repairing just about any phone in China. I suppose the lax intellectual property laws help as well.

2 hours ago by squarefoot

Then let's vote using our wallet when shopping for example for a laptop or a phone. Companies such as Purism and Pine64 already offer alternatives, the former in the higher end market, the latter in the more affordable one. Their devices are as much open as possible, and repairable. Hacking them is not only accepted but actually encouraged.

44 minutes ago by techrat

I've been trying to import a FairPhone, myself. Why they're making it so difficult to get one in the states is beyond me.

3 hours ago by fish45

I just replaced my phone battery using an iFixit kit a few minutes ago. It's probably extended the life of my phone by a year.

2 hours ago by hawski

With YouTube tutorials and iFixit instructions all I needed was a screwdriver and parts from AliExpress. I replaced 4 times a screen and 3 times a battery in my wife's BQ Aquaris X until the motherboard gave up. It still probably is repairable, but not as easy. The phone had seen too much water in it's life... I repaired in my time also: Moto G1, Nexus 5X and Pixel 1. It was all not difficult. Now I wonder how it will go with Moto G7 that my wife has when its time will come.

That's one of the reasons I think about Fairphone, but with my experience I bought for myself Pixel 1 with a broken screen, that I repaired myself. Now my phone is all good except software and that makes me think about the Fairphone again. Can't wait until Linux phones will get better, maybe Pinephone 3 will be a good main phone. But I would like to see a small phone, like latest Unihertz Jelly, but without an awful Mediatek SoC.

3 hours ago by keanebean86

I have a garbage laptop from 2012 that's still enough for basic browsing. Thanks to a replacement battery and reasonably accessible internals it's still working fine. The case is all busted but whatever.

Customers should be able to legally get parts. If the original company is done making them someone else should be allowed.

I highly doubt repaired devices are massively cutting into sale. Most people don't want to deal with the hassle and would rather have something new anyways.

2 hours ago by bogwog

My iPhone XS Max screen cracked a few weeks ago and I've been debating sending it in for repair. Apple charges $300 friggin dollars to "fix" the display (I think they just send you a new phone).

Looking online, displays only cost around $50-$90. So I've considered doing that instead, but if I go down that route, my phone will no longer support the "True Tone" feature. This is because Apple burned the serial number of the display onto the motherboard, so if you try to replace it, they'll know and will disable features even though they work perfectly fine.

So in addition to the cost of the screen, I'll also have to buy a screen reprogrammer, which is a device that can copy the serial number from my old display and write it into the new display, so that the phone doesn't realize I replaced the screen. The prices I've seen online for these are like $60+, so it's still cheaper than sending it to Apple.

I don't understand how this isn't 100% illegal. How the hell can Apple get away with doing something so obviously malicious and detrimental to consumers and the environment? Those are some Scrooge McDuck levels of ridiculousness.

an hour ago by simion314

>I don't understand how this isn't 100% illegal.

It might be illegal but you would need to fight in court for ears so existing laws are applied.

an hour ago by badkitty99

Years of campaigning for the masses to be scared to open their devices has payed off big time, hardly anyone dares to void their warranty, let alone take a stance against daddy Apple

3 hours ago by amatecha

Yeah, I just recently replaced the battery in a family member's MacBook Air. Surprising that it was even possible to replace (thanks iFixit)! With this model the SSD is also replaceable, thankfully. Of course, once the logic board itself fails, that'll be a whole different story, but at least _some_ aspects of the system are repairable.

2 hours ago by glenneroo

Alternately while the page is loading hit ESC and it will prevent the pop-up from opening :)

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